Shipping & Refund Policy

This policy is effective for any items purchased directly on our site at https://dme-promotions.com and does not apply to event tickets.

Shipping

All orders placed will be sent to our supplier after the competition closing date of December 20th. Please note this means that your order will not be dispatched until early to mid January. You will be notified when your order has been posted

Refunds

All products on this site are made to order. We cannot accept returns on any items except in the case of faulty or damaged goods, in which case we will refund or replace the item within 30 days, minus any shopping costs. Any enquiries related to your order or items should be sent directly to orders@dme-promotions.com where will be happy to help you resolve any issues.